Shipping
Please take time to ensure your shipping address is up to date on any payment platform you use.
HOW LONG WILL MY ORDER TAKE?
Project Ten posts to addresses in Australia using Australia Post Eparcel. Packages should arrive between 5-14 business days after your order is placed. Your orders are posted from Geelong (3215), Victoria.
Please understand once your item is posted, it is in the hands of Australia Post and out of our control. (Australia Post estimated delivery times) Please be patient during peak posting times and sale periods.
It is helpful to download the Australia Post App to track all your parcels and understand where they are in the delivery process.
Standard Shipping is a flat rate of $9.95AUD within Australia.
We offer Free Australian Standard Shipping on orders over $150 during non sale periods.
EXPRESS POST
We have this option turned off at the moment. If you need a bag urgently, see one of my wonderful stockists who might have what you need.
LOCAL GEELONG PICKUP
This is available most of the time but sometimes we can not be at the office each day for collections (school holidays) If you dont see this option at checkout, please contact one of our local stockists if you need some bags urgently.
Local pick up times are Mon-Fri from 9-1pm for other times please call to check we will be in the office. Our address is 80 Kildare Street North Geelong. We are not open weekends.
Do we deliver outside of Australia?
Yes we do.
As the bags are so affordable, the shipping is often more expensive than the bag so it is more economical to purchase multiple bags in this case. Shipping rates for New Zealand, Singapore, Hong Kong, USA, Canada and UK are all loaded in the website so you can order away. If you would like to ship to another country, please contact me at info@projectten.com.au to see if its possible.
*Please note the customer is responsible for any local taxes or duties*