Project Ten uses Paypal, Stripe and Afterpay to securely process your payments.
If you are using Afterpay to pay by instalments, please read their terms and conditions so you are aware of any fees if you are late paying.
Please take time to ensure your shipping address is up to date on paypal as well as your order.
Do you Gift Wrap?
Yes, we gift wrap for $5 extra. Your entire order will be gift wrapped along with a note.(we can't wrap items separately) If you are paying with your Paypal balance, please put the recipient's address in the "notes to the seller" section of the Paypal payment screen as sometimes YOUR address will override the one provided on my web site. Any queries please email me firstname.lastname@example.org
Do we deliver outside of Australia?
Please contact me at email@example.com for an international shipping quote. As the bags are so affordable, the shipping is often more expensive than the bag so it is more economical to purchase multiple bags in this case.
Project Ten is happy to exchange or refund your purchase if your goods are faulty within 1 year of purchase. Please email us at firstname.lastname@example.org with a photo of the fault attached (one from a phone is fine) and we will contact you to exchange or refund.
All products have a 1 year limited warranty against defects in material and workmanship. Please note that this does not cover general wear-and-tear.
The information you provide for the purpose of completing your order is only used to fulfil your order. Sharing of information will be limited to partners or third parties who are integral to the order fulfilment process (Australia Post, Courier Companies)